IT Manager

Posted 11 July 2024
LocationTeddington
Discipline Business Transformation & Operations
Reference6635
Contact NameJames McAbendroth

Job description

JOB TITLE:    IT Manager (PMS)

LOCATION: Teddington - Onsite

PACKAGE:     £40-50k basic

WAY OF WORKING: Office Based

THE BUSINESS:
My client is a well respected boutique hotel with a superb reputation across the area and the globe.
THE OPPORTUNITY:
As the IT Manager, you will support the smooth running of all hospitality applications, liaise with third parties where required, and act as escalation when necessary.

Key responsibilities:
  • Provide a high level of technical support and assistance to all colleagues, and guests when required
  • Troubleshoot system and network problems by diagnosing and solving faults
  • Liaise with external support providers to ensure complex faults are resolved effectively
  • Build, configure, and setup all computers for staff.
  • Perform new user on boarding tasks, and system inductions
  • Configure, support and troubleshoot servers, printers, mobile and desk phones
  • Ensure Active Directory, Security Groups, and User Permissions are accurately up to date
  • Support the Executive Team with projects, ensuring timelines are adhered to
  • Assist the Hotel and third parties, in delivering and implementing new services
  • Responsible for ensuring all technical documentation is kept up to date and ensuring all IT policies are properly followed
  • Maintain inventory records of all Hotel IT equipment
  • Attend daily, and management meetings when required, to provide business updates
  • Maintain and review all compliance requirements around Cyber security and GDPR.
Key Skills required:
  • Knowledge of administering Microsoft solutions including MS 365
  • Proven experience with Desktop & Server admin across the Microsoft stack.
  • Experience working with IT Security & Network infrastructure.
  • Overall appreciation of end point system security.
  • Overview ISP solutions and connectivity requirements.
  • Experience of Hospitality products such as PMS(Opera) and POS systems and associated interfaces is essential.
  • Understanding around core IT compliance for GDPR & PCI/DSS etc.
  • Excellent communication skills
  • Experience in a similar role in a similar environment

If you are interested in the role please apply to this advert or contact James McAbendroth @ C4S Search

C4S Search connect future Deep tech talent with leading entrepreneurial businesses and are always keen to hear from people with similar ambitions.