Job description

JOB TITLE: IT Manager (PMS)
LOCATION: Teddington - Onsite
PACKAGE: £40-50k basic
WAY OF WORKING: Office Based
THE BUSINESS:
My client is a well respected boutique hotel with a superb reputation across the area and the globe.
THE OPPORTUNITY:
As the IT Manager, you will support the smooth running of all hospitality applications, liaise with third parties where required, and act as escalation when necessary.
Key responsibilities:

Provide a high level of technical support and assistance to all colleagues, and guests when required
Troubleshoot system and network problems by diagnosing and solving faults
Liaise with external support providers to ensure complex faults are resolved effectively
Build, configure, and setup all computers for staff.
Perform new user on boarding tasks, and system inductions
Configure, support and troubleshoot servers, printers, mobile and desk phones
Ensure Active Directory, Security Groups, and User Permissions are accurately up to date
Support the Executive Team with projects, ensuring timelines are adhered to
Assist the Hotel and third parties, in delivering and implementing new services
Responsible for ensuring all technical documentation is kept up to date and ensuring all IT policies are properly followed
Maintain inventory records of all Hotel IT equipment
Attend daily, and management meetings when required, to provide business updates
Maintain and review all compliance requirements around Cyber security and GDPR.

Key Skills required:

Knowledge of administering Microsoft solutions including MS 365
Proven experience with Desktop & Server admin across the Microsoft stack.
Experience working with IT Security & Network infrastructure.
Overall appreciation of end point system security.
Overview ISP solutions and connectivity requirements.
Experience of Hospitality products such as PMS(Opera) and POS systems and associated interfaces is essential.
Understanding around core IT compliance for GDPR & PCI/DSS etc.
Excellent communication skills
Experience in a similar role in a similar environment

If you are interested in the role please apply to this advert or contact James McAbendroth @ C4S Search

C4S Search connect future Deep tech talent with leading entrepreneurial businesses and are always keen to hear from people with similar ambitions.